I was struck, when awaiting SWTOR’s launch last year, by the vitriolic debate for and against addons that raged within the fan community. Some fans — and I count myself among their number — were keen on addons; some hated the very thought of them.
Me, I love addons. I like the ability to tweak my interface to present me with the kind of information that’s important to what I’m doing. If I’m spending a few weeks grinding faction, I want to be able to see my faction standings onscreen without opening my character sheet. If I’m raiding, I want not just raid frames but easily-viewable buffs and debuffs and other important alerts. If I’m recruiting I want more social tools to hand. And I have a big monitor; I’d much rather keep that info onscreen instead of having to open up windows repeatedly to find it. I want to be able to put my action bars where I want them, and have different bars of different sizes depending on their function. I like being able to put all the elements where they suit me, style them how I like them, and hide the bits I don’t want.
For example, my WoW UI, Cataclysm-vintage:
Allowing players to move and resize interface components (in the style of LotRO, SWTOR, and RIFT) goes some way towards meeting the most basic needs of UI customisation, but it falls far short of allowing proper UI modding.
There are a number of reasons I like addons, both personally and on general principle:
I don’t mind a single-player or multiplayer game with a locked-down UI because those games are generally limited experiences – you get in, you play, you log off. But MMOs are ‘home’ for so many of us – we log in to chat, to relax, and to socialise (and to do ‘chores’ like gathering consumables or doing dailies) as well as to actually play. The success of MMOs relies, in the long term, on players feeling ‘at home’ in their ingame environment, and UI comfort is a huge part of that. There’s a big difference between a hotel room and my own house, and uncustomisable UIs feel like the hotel rooms of the gaming world.
One of the reasons why I’m pro-addons is that they help solve accessibility issues. Not everyone is able to play with a stock UI, whether it’s vision impairments that mean you need elements bigger and more visible, hearing impairments that mean you need subtitles or onscreen warning instead of alert sounds, or physical impairments that mean you can’t move the mouse around easily while clicking so you need mouseover macros or click-to-cast addons — or some other issue. A robust addon engine means that, while devs aren’t off the hook in terms of addressing accessibility issues, players with uncommon needs or specific impairments have a much better chance of finding a solution that lets them play the game in comfort.
We don’t expect everybody to play MMOs the same way or for the same reasons, and different playstyles need access to different controls and different information. It’s like buying clothing — “one size fits all” usually doesn’t fit anyone apart from those people who are within one standard deviation of the median. 1 The stock UI simply can’t be all things to all people, nor meet the needs of every facet of the (hopefully large) user base. Addons can help to make the game experience a lot more pleasant for people who fall outside the catered-to “norm”.
Sometimes developers make choices that are simply ugly to your eyes, or leave you scratching your head wondering what they were thinking. (Personally, I think the unmodded original WoW UI was a simply terrible design that really doesn’t hold up to the huge screens of modern gaming computers, for instance.) Allowing addons that modify the interface means that hapless players can undo the dev choices that seem insane to them.
(Unsurprisingly, some devs are so attached to their precious interfaces that they cite the “user experience” as the reason they’re disallowing addons. Pal, if your interface design is so great, your players wouldn’t want addons to change it. Take the hint, yes?)
A vibrant addon-creating and -using community is effectively a volunteer workforce refining and playtesting the best (and worst) interface changes that addons can offer; the developers are then free to incorporate that sort of functionality into the game proper — which is good for everybody, as native features are almost always smoother and faster than those from third-party plugins. WoW has a long history of incorporating the most popular addon functionalities into the game itself, and I think other games miss out by not doing the same.
Countering the counterarguments
Unfortunately, all too many people have a kneejerk DO NOT WANT reaction to addons; to them, “addons” are synonymous with “elitist assholes who use DPS meters as a tool to put other people down”.
Certainly, every game community has its share of assholes, but despite the common arguments, addons don’t make the community toxic. Community size (plus its demographics and the basic asshole-amplifying nature of the internet) makes the community toxic. Gearscore, Recount and Omen didn’t make the WoW community a horrible place – 12 million players (and poor community policies and the proliferation of “level 1 forum alts” did that). Addons are just tools, and I can honestly say that my community experience in WoW, RIFT, TSW or LotRO (which all allow addons) was not any worse than my experience in SWTOR or GW2 (which do not).
The bottom line
What it boils down to for me is that having addons shouldn’t make life worse for the people who choose to play without them, but not having addons does make life worse for people who want (or need) to play with them. Provided I’m able to do my job in group play, and I’m not an asshole, it has no impact on anybody else whether or not I’m using addons.
Now, if you’ll excuse me, I’m off to download some addons for RIFT.